
Online Training - NDIS Internal Audit CourseĀ
$399.00+GST
By enrolling in this course, you will gain access to our online and self-paced Internal auditor training. Start your NDIS Internal Auditor course today and be on your way to embed excellence, reduce risks and prepare for your NDIS audits.

Internal Audit Services - Ultimate Package
$4,200.00+GST
Our bespoke internal audit services, designed to ensure compliance with NDIS and excellence in service delivery. This package includes:
āļø Comprehensive Internal Audit.
āļø Comprehensive Internal Audit report.
āļø Action plan on gaps to be fixed.
āļø Draft Continuous Improvement Plan.
āļø Update your Policy and Procedures Manuals, templates, forms and registers.

Internal Audit Service - Basic Package
$2,450.00+GST
Let us help you find gaps against the NDIS standards and plan for your compliance. With this package, my team and I will:
āļø Conduct and Internal Audit.
āļø Prepare a checklist action plan on gaps to be fixed.

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Book a 15 minute discovery call with me today to initiate a partnership that goes beyond consultation.
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Internal Audit Services - Ultimate Package
$4,200.00+GST
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The Complete Internal Audit Service
At Posity Online, we understand the pivotal role NDIS providers play in empowering lives. Our bespoke internal audit services are designed to not only ensure your compliance with NDIS Practice Standards but to propel your organisation towards excellence in service delivery.
With a background as an independent NDIS auditor and an NDIS Provider, I bring a dual perspective that's rare in this field. This experience is not just a part of my resume; it's an integral part of the insight and advice I offer to you. I possess a 360-degree view of the challenges and triumphs that define the NDIS business journey. This firsthand experience is not just a differentiator; it's a game changer.
āļø Conduct a comprehensive internal audit against all modules and standards.
āļø Prepare a comprehensive internal Audit report.
āļø Prepare an action plan on gaps to be fixed.
āļø Prepare a draft Continuous Improvement Plan.
āļø Update your Policy and Procedures Manuals, templates, forms and registers.

Internal Audit Services -Ā Basic Package
$2,450.00+GST
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Tight on budget but need help?
This starter package will get you going today
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Let us help you find gaps against the NDIS standards and plan for your compliance. With this package, my team and I will:
āļøĀ Conduct an internal audit.
āļøĀ Prepare a checklist action plan on gaps to be fixed.
Leverage our deep industry knowledge and expertise in NDIS standards. Our Team of auditors brings a wealth of experience, ensuring a thorough and insightful audit process tailored to your unique needs.

Online TrainingĀ - NDIS Internal Audit Course
$399.00+GST
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DIY Internal Audit Training Course
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By enrolling in this course, you will gain access to our online and self-paced internal auditor training. Start your NDIS Internal Auditor course today and be on your way to embed excellence, reduce risks and prepare for your NDIS audits. You will also get access to a number of ready-to-use templates and guiding materials.
āļøĀ Learn the basics of internal auditing for NDIS.
āļøĀ Follow the steps to conduct internal audits.
āļøĀ Understand definitions, roles and responsibilities.
āļøĀ Determine non-conformities and write action plans to close gaps.
āļøĀ Get access to our internal audit checklists, templates and reports.
āļøĀ Become ready for your NDIS Certification, Mid-Term or Renewal Audit.
āļøĀ Receive a training certificate to showcase to NDIS Auditors as part of your staff training requirements.
āļøĀ Develop your skills to advance your career.
Internal Audits for NDIS - What, Why, and How
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Internal audits are essential for maintaining the integrity and quality of the NDIS service providers. They offer a structured mechanism for providers to assess and improve their compliance with the NDIS Practice Standards and Code of Conduct. These audits are not just about compliance; they are about fostering a culture of continuous improvement, ensuring that service delivery remains person-cantered, safe, and effective.
The background of the NDIS itself is rooted in a social model of disability, which emphasises society's role in removing barriers that hinder individuals' participation. The internal audit process aligns with this philosophy by ensuring services not only meet regulatory requirements but also genuinely support participants' rights and aspirations.
Understanding why internal audits are conducted, how they are executed, and their impact, is crucial for all stakeholders involved in the NDIS. This comprehensive overview aims to provide clarity on these processes, reinforcing the importance of internal audits in advancing the quality of disability services in Australia.
Importance of NDIS Internal Audits
The importance of NDIS internal audits cannot be overstated. They are a pivotal part of ensuring that the services provided to individuals with disabilities are not only in compliance with established standards but are also of the highest quality. Here are key reasons why these audits hold significant value:
Internal audits systematically assess and verify that the services and supports delivered meet the NDIS Practice Standards. This ensures participants receive the highest quality care tailored to their needs.
By identifying and addressing gaps in service provision, internal audits help mitigate risks that could impact the safety and well-being of NDIS participants. This proactive approach supports a safe environment for both clients and staff.
Adhering to the NDIS Practice Standards and Code of Conduct is mandatory. Internal audits provide an objective assessment of compliance, ensuring that providers meet regulatory obligations and maintain their status as approved NDIS providers.
Internal audits offer critical feedback, highlighting areas for improvement and driving organisational change. This fosters a culture of continuous improvement, enhancing service delivery and participant satisfaction over time.
Conducting regular internal audits demonstrates a commitment to transparency and accountability. This builds trust among participants, carers, and the broader community, affirming that the provider is dedicated to upholding high standards.
The Internal Audit Process
Our NDIS internal audit process is designed to ensure that providers are compliant with the NDIS Practice Standards and contribute to the continuous improvement of quality service delivery.
This process typically involves several key steps:
We will have a phone call or video call to understand your organisation's needs.
Upon fully understanding the requirements, we will assign a team to prepare an audit plan with you. The auditor will outline the scope, objectives, and timeline of the audit. This plan is shared with the provider to ensure transparency and preparedness.
The auditor reviews the evidence, conducts interviews, and may visit service delivery locations to assess the provider's compliance with the Standards. Most internal audits are done via video calls and remote audit.
The auditor prepares a report detailing their findings, including areas of non-compliance and recommendations for improvement. An Action Plan will be prepared then so the provider can follow the steps for closing gaps.
This structured approach ensures a comprehensive evaluation of the provider's services and systems, driving improvements that enhance the quality and safety of support provided to NDIS participants.
Challenges and Best Practices
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Challenges
The evolving nature of NDIS regulations can be challenging for providers to keep up with.
Adequate preparation for audits requires significant time and resources, which may be challenging for smaller providers. Hence, engaging an external internal auditor would be greatly beneficial to save time and money.
Ensuring ongoing adherence to the NDIS Practice Standards between audits can be demanding.
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Best Practices
Continuous education and training for staff on NDIS standards and compliance requirements.
Keeping documentation up to date and easily accessible for audit purposes.
Working with consultants or experienced auditors to prepare for and navigate the audit process effectively.
A structured approach to documenting processes, procedures, and responsibilities for achieving quality policies and objectives.
Fostering a culture that welcomes feedback and uses audit findings as opportunities for improvement.
Ā Adopting these best practices can help mitigate challenges and enhance the effectiveness of the audit process, ensuring high-quality service delivery to NDIS participants.
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Bottom line
NDIS internal audits are vital for ensuring the delivery of high-quality and compliant services to people with disabilities. They enable providers to align with NDIS Practice Standards, ensuring safety, effectiveness, and continuous improvement in service provision. Facing challenges like regulatory complexity and resource allocation requires adopting best practices such as regular training, proactive documentation, and fostering a culture of improvement. Ultimately, these audits not only safeguard participants but also enhance the trust and reputation of providers, contributing to the broader goal of an inclusive and supportive society for individuals with disabilities.
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Posity Online
Your trusted partner in:
- Business launch and optimisation support
- Start-up guidance for Allied Health practices
- NDIS consulting: registration, audits, policy and Procedures & templates
- NDIS Internal audits
- ISO training
- Online education & training
- Risk management services
Posity Pty Ltd ABN 17643461876 PO Box 1114, Bundoora VIC 3083 Australia

Posity Online acknowledges Traditional Owners of Country throughout Australia and pays respect to their cultures and Elders past, present, and emerging.