How Often Do NDIS Registrations Need to Be Renewed?

The National Disability Insurance Scheme (NDIS) provides essential supports to Australians living with disability. For service providers who want to offer their services under this scheme, holding a valid NDIS registration is vital. 

But once you’ve completed the process of NDIS business registration, how long does that registration last? More importantly, when and how do you renew it?

This guide explains everything you need to know about renewing your NDIS registration — from timeframes and audits to documentation and compliance support. 

Whether you're a new provider or managing ongoing renewals, this comprehensive guide will help you remain compliant and continue delivering quality services to NDIS participants.

Why NDIS Registration Renewal Matters

Staying registered with the NDIS means more than just keeping your paperwork up to date. Registration ensures your organisation is meeting the NDIS Practice Standards and is eligible to deliver services to participants with NDIA-managed plans.

Renewing your registration is also a chance to reflect on your internal systems, improve processes, and demonstrate your commitment to delivering safe, high-quality, and person-centred services.

For those new to the scheme and wondering how to apply for NDIS, it’s important to understand that renewal is part of your ongoing compliance journey.

NDIS Registration Duration: How Long Does It Last?

In most cases, NDIS registrations are valid for a three-year period. However, some factors can lead to shorter or longer timeframes. These include:

• First-Time Applicants:
  New providers may receive a shorter approval period initially, depending on the nature of their services and how well they demonstrate compliance during their first audit.
  
  
• Audit Outcomes:
  The results of your compliance checks and audits (including NDIS internal audits) can influence whether your registration is renewed for the full three years.
  
  
• Risk Levels:
  Providers offering high-risk or specialised supports may face more frequent review periods and higher scrutiny.
  
  

This process is governed by the NDIS Quality and Safeguards Commission, the independent agency that monitors provider compliance, registration status, and participant safety.

The Renewal Process: What’s Involved?

Timely renewal is critical — without it, you risk losing access to clients and government funding. The best practice is to begin preparing for renewal at least six months before your current registration expires. Here's a step-by-step breakdown:

1. Check Your Expiry Date

Log into the NDIS Commission Portal to confirm when your current registration ends. This helps you plan your renewal timeline efficiently.

2. Review and Update Policies

Your policies and procedures should be updated to reflect the most current NDIS Practice Standards. Using customisable NDIS policy and procedures templates can help save time and ensure compliance.

3. Conduct a Gap Analysis

Undertaking a thorough gap analysis allows you to identify areas where your organisation may fall short of compliance. This step is essential before proceeding to audit. It ensures you're fully prepared and reduces the risk of delays.

Services like Posity Online offer assistance in conducting gap analysis reviews through their expert NDIS consultant support.

4. Perform an Internal Audit

Internal audits are like a pre-check before your formal assessment. A certified NDIS internal auditor can help you ensure that your operations align with standards, making your external audit smoother and more successful.

Providers can also upskill their team with NDIS auditor training to improve audit readiness long term.

5. Submit the Renewal Form

Once you’ve gathered all your documents, submit your renewal form through the NDIS Commission Portal. Double-check all information for accuracy to avoid delays.

6. Engage an NDIS Approved Quality Auditor

Next, you’ll need to schedule an assessment with one of the NDIS approved quality auditors. This step is non-negotiable, as it confirms your services meet all the necessary requirements.

You can learn more about these processes through NDIS auditor training or hire a NDIS consultant to guide you through the audit requirements.

Types of NDIS Audits Required

There are two main types of audits for registration and renewal:

• Verification Audit:
  For providers delivering lower-risk supports, such as therapeutic services or plan management.
  
  
• Certification Audit:
  For providers offering more complex or high-risk supports, including behaviour support or accommodation.
  
  

Whichever audit is required, it must be conducted by an NDIS approved quality auditor. You can prepare by conducting internal audits and reviewing all current policies.

What Are the Costs Involved?

While the NDIS Commission does not charge for registration applications, providers still need to budget for the audit and compliance processes. Costs vary depending on the scope of services and the size of your organisation.

Here are the main costs to consider:

• Audit Fees:
  These may range from $1,500 to $20,000 depending on the type of audit and services offered.
  
  
• Policy Updates:
  Keeping policies current can incur costs, especially if you require expert assistance.
  
  
• Training:
  Investing in internal training, such as NDIS auditor training, can improve efficiency and help avoid compliance breaches.
  
  

At Posity Online, providers can choose between two tailored support packages:

• The Ultimate Package for NDIS Registration:
  Best for organisations seeking full-service support, including internal audits, policy development, and audit preparation.
  
  
• The Starter Package for NDIS Registration:
  Ideal for smaller providers who need guidance on specific elements of the renewal process.
  
  

Common Challenges and How to Overcome Them

Many providers experience setbacks during the renewal process, but these can often be avoided with proper preparation. Common challenges include:

• Delays Due to Late Submission:
  Starting the process early, especially six months prior, helps avoid unnecessary gaps in your service provision.
  
  
• Non-Compliance During Audit:
  Providers may struggle with meeting new or updated standards. Conducting regular internal reviews or engaging a NDIS consultant can help you stay on track.
  
  
• Complex Documentation Requirements:
  If you’re unsure how to structure your evidence for audits, consider professional business coaching or registration packages that offer hands-on help.
  
  

Support Services for NDIS Providers

Renewing your registration isn’t something you have to do alone. There’s a wide network of resources and services available to assist, including:

• NDIS Consultant Services:
  Tailored guidance on audits, documentation, and policy requirements.
  
  
• NDIS Commission Guidelines:
  Official documents and checklists.
  
  
• Internal Auditor Training:
  Courses to improve internal governance and long-term audit readiness.
  
  

Bottomline: Stay Ahead of Your NDIS Renewal

Renewing your NDIS registration is not just an administrative task — it’s a strategic opportunity to align your organisation with national best practices. By starting early, investing in compliance support, and working with experienced professionals, you can reduce stress and avoid costly disruptions.

Whether you're conducting a gap analysis, preparing for an audit, or simply unsure how to apply for NDIS as a new provider, Posity Online is here to help.

Contact Posity Online today to get started with your NDIS registration renewal — and stay ahead of compliance with confidence.